Privacy Policy

Mridul Industries (OPC) Private Limited ("Mridul Industries," "we," "us," or "our"), registered at G-163, DLF Sector-10, Faridabad, Haryana 121006, is committed to protecting the privacy of visitors to our website (mridulindustries.com) and individuals who interact with us. This Privacy Policy explains how we collect, use, store, and protect your personal information, in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

1. Information We Collect

We may collect the following categories of personal information when you interact with our website:

Contact Form Submissions: Name, email address, subject, and message content
Careers/Job Applications: Name, email address, phone number, resume/CV, and any information voluntarily provided in your application
Newsletter Signups: Email address
Automatically Collected Information: IP address, browser type, device information, and website usage data collected through cookies and analytics tools

2. How We Use Your Information

We use the information we collect to:

Respond to enquiries submitted through our Contact Us page
Evaluate and process job applications submitted through our Careers or Jobs pages
Send newsletter updates to individuals who have opted in
Improve our website's functionality and user experience
Comply with applicable legal obligations

3. Legal Basis for Processing

We process your personal information based on your consent (provided when you submit a form or subscribe to our newsletter), and where necessary, to fulfil legitimate business interests such as recruitment and enquiry management.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

Service providers who assist us in operating our website (e.g., hosting providers, email service providers), under confidentiality obligations
Law enforcement or regulatory authorities, where required by applicable law

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Job application data not resulting in employment will be retained for a reasonable period for future consideration, unless you request deletion.

6. Your Rights

Under the Digital Personal Data Protection Act, 2023, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Withdraw consent at any time (e.g., unsubscribe from our newsletter)
Request deletion of your personal information, subject to legal retention requirements
Lodge a grievance regarding the handling of your personal data

To exercise any of these rights, please contact us using the details below.

7. Data Security

We implement reasonable security practices and procedures, in accordance with the IT Act, 2000 and applicable rules, to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

8. Cookies

Our website may use cookies to improve functionality and analyze website traffic. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites, including satvikkspices.com. This Privacy Policy does not apply to those websites, and we encourage you to review their respective privacy policies.

10. Children's Privacy

Our website is not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

12. Grievance Officer & Contact

In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of the Grievance Officer are:

Grievance Officer: Mridual Chomal
Email: connect.mridul;industries@gmail.com
Address: G-163, DLF Sector-10, Faridabad, Haryana 121006

For any privacy-related queries, please contact us at connect.mridul;industries@gmail.com or through our Contact Us page.